Frequently Asked

Dealers and wireless professionals. Every new account is reviewed by our team before it can place orders.

Create an account, confirm your email and verify your phone number. Our team then reviews the account, usually within 24–48 business hours, and emails you when it’s approved. If you were invited by our team, your account is ready as soon as you finish signing up.

AT&T, T-Mobile and Verizon. Every number is on one of the three.

Numbers are delivered instantly after checkout. You’ll find each one in My Numbers, with the account number and PIN you need to port it.

Every number is valid for 7 days from delivery. Port it before the expiry date shown in My Numbers.

Credit and debit cards, or account credit that you add in advance from My Wallet.

My Orders shows every order and its status. Once an order is completed, its numbers are in My Numbers.

Help & Support inside the portal has guides, a Resolution Center and requests, and you can email support@vanityxo.com. We reply within one business day, usually much sooner.